Basic Support with Maintenance for Non-Profits
The price of this product is dependent on the options you choose. All prices are in Australian Dollars and include GST.
For non-profit organisations that require technical support and maintenance.
Features include:
- Service level: 8 hours
- People authorised to request support: 2 people
- Onsite support
- Included business support: 2 hours
- Business hours support
- Emergency hours support
- Support ticket tracking
- Records management
- Remote monitoring
- Maintenance
- Configuration management
- Discounted hardware and software
For more details on the Agileware support services please read:
SKU: AW-SUP-BAS-NP
PDF versionHow to request this service
If you require this service from Agileware, please follow this procedure:
- Contact Agileware and explain in detail the service you require
- Only after receiving approval from Agileware then purchase this product
Note: If you purchase this service without prior discussion with Agileware your service will be at least delayed or worst, canceled and any payment refunded.
