Drupal Priority Support with Maintenance
For medium to large business and government that require Drupal maintenance and priority technical support and development services for Drupal websites.
Features include:
- Included business hours support: 4 hours
- Service level: 2 hours
- People authorised to request support: 5 people
- Business hours support
- Support ticket tracking
- Records management
- Remote monitoring
- Help desk group
- Help desk satellite
- Team collaboration
- Onsite support (additional charges apply, read more for details)
Included business hours support
- Drupal core upgrades
- Drupal community module upgrades
- Drupal module development
- Drupal theme development
- Drupal systems administration
- Other Drupal support services
Services provided by Agileware exceeding this allocation is then charged to your account at the applicable rate (business support or emergency support rate) in 15 minute increments or deducted from any pre-paid support you may have purchased. Read more details about business hours support.



