For medium to large business and government that require maintenance and priority technical support and development services for up to two Drupal websites.

Features include:

• Drupal website limit: 2 websites
• Drupal core upgrades
• Drupal community module upgrades
• Drupal module development
• Drupal theme development
• Drupal systems administration
• Service level: 2 hours
• People authorised to request support: 5 people
• Onsite support
• Included business support: 4 hours
• Business hours support
• Support ticket tracking
• Records management
• Remote monitoring
• Help desk group
• Help desk satellite
• Team collaboration

For more details on the Agileware support services please read:

• Support services overview
• Support services comparison