Priority Support with Maintenance
The price of this product is dependent on the options you choose. All prices are in Australian Dollars and include GST.
For medium to large business and government that require priority technical support and maintenance. For up to three Linux servers only.
Features include:
- Service level: 2 hours
- People authorised to request support: 5 people
- Onsite support
- Included business support: 4 hours
- Business hours support
- Emergency hours support
- Support ticket tracking
- Records management
- Remote monitoring
- Maintenance
- Configuration management
- Discounted hardware and software
- Help desk group
- Help desk satellite
- Team collaboration
For more details on the Agileware support services please read:
SKU: AW-SUP-PRI
PDF versionHow to request this service
If you require this service from Agileware, please follow this procedure:
- Contact Agileware and explain in detail the service you require
- Only after receiving approval from Agileware then purchase this product
Note: If you purchase this service without prior discussion with Agileware your service will be at least delayed or worst, canceled and any payment refunded.
